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• FAQ

Frequently Asked Questions

Paper Types: We use only premium quality paper stock.

• 24lb. Standard: White copy bond paper that’s useful for simple copies.
• 24lb. Laser: White copy bond paper that’s a little lighter and brighter than our Standard. An excellent choice for presentations, insides of booklets or documents with a lot of ink coverage.
• 80lb. Coated Text: Paper is pre-coated for a glossy look – similar to the inside pages of most magazines. Not a coverstock, but a good fit for something like a resume.
• 100lb. Uncoated Coverstock: No coating and perfect for an item that must be written on. Often used for booklet covers, sell sheets and comment cards.
• 110lb. Coated Coverstock: Like the 80lb. Coated Text, but much heavier. A great match for professional looking flyers, business cards and booklet covers.
• 14pt. and 16pt. Coverstock: Ultra thick – any thicker and you’ll need to print on plastic or metal.
  

Printing
Digital vs. Offset

• Digital Printing: Best suited for low quantity production (less than 2,500), quick turnarounds (under 48 hours), or print jobs with variable data. Materials are printed on high-end digital color laser printers – capable of press quality printing without the setup charges or minimum run requirements.
• Offset Printing: Better suited for higher quantity print runs (more than 2,500). For the most professional looking materials, offset printing with a UV or Aqueous coating is the best way to go. Generally a longer production time (5-7 days), but the end product is certainly worth it.

Our printing process: CMYK

• CMYK, or process color, is an industry standard method of printing in full color. It’s the most economical method of reproducing full color images in the highest quality. Most magazines and glossy collaterals are printed this way.

We use state-of-the-art ink-based presses and digital printers – resulting in unlimited color combinations and optimum print quality production.

Artwork

• Color Printing and Proofs: Some colors used in RGB images can be difficult to reproduce in CMYK. For instance, blues pose the greatest color-match challenge when converted from RGB to CMYK – color can look slightly different than it does in a paperless online proof.

For best results, we recommend converting RGB images to CMYK first. Sometimes, slight changes to the image will occur after conversion and you’ll be able to see these changes before production has started.

Is your file ready to be proofed online?
Confirming that your file(s) meet the following requirements will save you a lot of time and energy later, and ensure that production time is quick:

• Resolution: 300 DPI
• Bleeds: 0.125” on each side
• Color mode: CMYK
• Accepted file types: .EPS, .PSD, .TIF, .JPG, .PDF.

Uploading your artwork to our site: For best results, artwork should be saved to 300 DPI (dots per inch) and in full bleed size. For information on reducing your file size for specific design programs, click here. [“here” should link to subsection or another page that describes Adobe, Photoshop, Other.]

How it works: Feel free to call us directly at 808-689-9984 to get started, or place your order online here. [“here” should link to Steps for uploading – listed below.]

Step 1: Download our easy to use Order Form here.
Step 2: Don’t worry about questions you can’t answer; simply fill out the download form to the best of your ability.
Step 3: Upload the order form and your files then relax! A representative will contact you shortly to discuss your order.

Were do I enter my Payment information?
After you place your order we will contact you quickly to review your order and take your payment information over the phone.
I don't see the option, service, or pricing I am looking for?
Not all of our services are listed here. This order process is meant to be simple and quick. Complete the form and you can talk over any options or services that you need when we call you to go over your order.
What le types do you accept?
Click here to view our graphics guidelines and other Frequently asked questions.
Still don't see the answer to your questions? Please call us to discuss your printing needs.